Mocoda Blog

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Moderate your Hangouts On Air with the new Control Room

Posted: 2013-12-12 Permanent Link
Moderate your Hangouts On Air with the new Control Room

Rolling out over the next few days, Control Room allows the host to manage participants by adjusting their audio levels and hiding or revealing their video, all from the sidebar of Hangouts On Air.

The team at Google hopes this will help you deliver an even more professional broadcast to your audience and of course they are always looking for feedback. So give the Control Room app a try!

Check out the original post on Google +

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Bing Connects Social Pages To your Dashboard

Posted: 2013-12-05 Permanent Link
Bing Connects Social Pages To your Dashboard

Bing has announced a new feature within Bing Webmaster Tools called “Connected Pages Dashboard.” Connected pages is a way for Bing to understand what social profiles you own, allowing Bing to connect the dots between your various social profiles and your website.

With the new connected pages dashboard within Bing Webmaster Tools, Bing will show you the number of clicks and impressions each social network sent your site from Bing’s search results. Ever wonder which keyword are sending traffic to your official Facebook page? Curious to know who’s linking to your Twitter page? Well, now you’ll know.

The current list social networks that can connect includes Facebook, Twitter, LinkedIn, Google+, Windows Store, Google Play, Apple Store, Pinterest, Windows Phone Store, YouTube, Instagram, and MySpace.

Data will start to be populated within 72 hours. After that, it’s “always on” and you can select date ranges as within your normal site data areas to see information for customizable periods of time.

You can access the connected pages feature under Bing Webmaster Tools under “Configure My Site.” Not on Bing yet? Please contact us for more information on how Mocoda Interactive can help.

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Google Announces THE MOST Comprehensive Review Monitoring System Available

Posted: 2013-12-03 Permanent Link
Google Announces THE MOST Comprehensive Review Monitoring System Available

Google has announced that they have started to roll out what seams to be the most comprehensive review monitoring system available anywhere today. Now you can learn what your customers are saying about your business on Google and across the web, in one place. If you have a verified business listing, you will now see your customer ratings and reviews in the easy-to-use review inbox.

The system is a new module within the updated Google Places for Business Dashboard and not only shows Google based reviews, it shows every review that Google has found from the thousands of review sites that Google indexes on the web. Google is providing review analytic reports for both the volume and rating statistics of reviews from Google and across the web.

Easily respond to customer reviews
Reviews also allows you to start a conversation with your customers by directly responding to comments left by users on Google. Are your customers happy with your service? Thank them for the kind words so they recommend you to their friends. Do they mention some areas for improvement? Ask them for suggestions so they visit you again.

And if you feel your business deserves more good reviews, or if you are missing feedback on your work, all you need to do now is to encourage your customers to post reviews on your Google+ page.

However, there are limitations
There is no ability for a business owner to flag a review as inappropriate from within the dashboard. He/she must still visit the About page for the business to flag reviews. And there is currently no active feedback alerting the business owner to new reviews. These issues could be fixed in the future.

Business owners using the new Places for Business interface can now find the Reviews tab when they log into their dashboard as usual. Not verified yet? Please contact us for more information on how Mocoda Interactive can help.

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